WholesaleBackup Backup Ops Web Console™
Backup Ops serves as the comprehensive command center for Managed Service Providers (MSPs), IT consulting firms, Internet Service Providers (ISPs), and IT professionals managing backup services for Small and Medium-sized Business (SMB) clients. This modern web-based platform provides complete control over backup operations, client management, and business administration through a centralized dashboard accessible from any web browser.
Brand Management & White Labeling
- Multi-Brand Support: Create unlimited custom brands for different customer segments
- Brand Reservation: Exclusive brand name protection across the platform
- Custom Software Building: Generate branded backup client installers with company logos
- Storage Backend Integration: Support for multiple storage options per brand
- Self-hosted Windows Backup Server
- Amazon S3
- Google Cloud Storage
- Wasabi Hot Cloud Storage
- Backblaze B2
- Synology C2
- IDrive e2 (re-enabled May 2026)
- No Billing Restrictions: Pricing based on unique client connections, not brand count
- Real-time Client Building: ~3-minute installer generation process
Account & Client Management
- Centralized Billing Interface: Complete customer billing data aggregation
- Multi-Brand Client Tracking: Unified view across all deployed brands
- Account Status Management: Trial, Active, Test, Suspended, Deleted status controls
- Storage Usage Analytics: Detailed storage consumption per account/computer
- Historical Data Access: Complete backup history with exportable reports
- Custom Field Support: Add notes and identifiers to client accounts
Export Capabilities:
- JSON, XML, CSV, TXT, SQL, Excel formats
Real-Time Operations Monitoring
- Live Connection Status: Real-time client connection monitoring
- Color-Coded Status System:
- White: Actively connected
- Green: Completed successfully
- Yellow: Completed with warnings
- Red: Failed/interrupted operations
- Blue: No connection for 7+ days
- Detailed Transfer Analysis: Complete backup/restore operation insights
- Troubleshooting Interface: Comprehensive diagnostic tools
- Message Tracking: Error and warning message capture
- Log File Access: Remote log viewing and export capabilities
Remote-Managed Bare Metal Restore Controls
The Backup Ops Web Console now delivers complete Bare Metal Restore capabilities through the Remote Manager, enabling MSPs to initiate full system recoveries without local storage requirements.
Generate secure 24-hour restoration codes directly from the console, filter VHDs by backup date, and execute recoveries using our custom Windows Preinstall Environment—all from a centralized interface.
Our advanced differential algorithm ensures efficient processing of large VHDX files with superior deduplication, while multithreaded backup processing accelerates data protection across your entire client base. This streamlined BMR process integrates seamlessly with our advanced disk image features, including direct Physical Drive restoration and AWS S3 recovery options, providing IT professionals with a comprehensive disaster recovery toolkit.
Remote Restore GUI (July 2026): an expandable restore tree, a restore queue, date and version filters, and restore-path control, MFA required. Remote Manager restore guide.
Remote Management & Control
- Service Control: Start/stop backup, restart service remotely
- Configuration Management: Sync settings (.INI and .SEL files)
- Remote Selections GUI (June 2026): Browse the client file tree from the console and include, exclude, or leave folders unselected without logging into the endpoint. How it works
- Remote Settings GUI (June 2026): Email alerts, backup settings, schedule, and expert options edited from Remote Manager; changes stage to the vault and apply on the next client connection.
- Database Maintenance: Remote database repair (Reform DBs)
- Real-time Monitoring: Live CPU, memory, and activity tracking
- Status Indicators: Online/Delayed/Offline connection status
- Auto-refresh Options: Configurable data refresh intervals
- RMM Integration: Push silent installs, manage client settings, and monitor deployments from your RMM tool; the backup engine is scriptable from the command line. RMM guides
- User Permission Controls: Granular access control for sub-users
- Remote File Recovery: Select and restore specific files/folders remotely
- Granular Selection: Tree-view file browser for precise data selection
- Flexible Restore Options:
- Custom restore locations
- Restore multiple file versions
- Date-based filtering (backup date or modify date)
- Before/after date selections
Reporting Features:
- Admin Reports: Daily/weekly backup status summaries across all clients
- User Reports: Customized reports for specific client subsets
- Issue-Only Reporting: Focus alerts on problems requiring attention
- Flexible Scheduling: Custom delivery times with UTC conversion
- Multi-recipient Support: CC multiple stakeholders per report
- SMTP Integration: Complete email configuration and testing
Alert Types:
- Successful backup notifications | Error and warning alerts
- Connection failure notifications | Custom threshold alerts
User Access & Security Management
Security Features:
- Multi-Factor Authentication (MFA): Optional enhanced login security
- Token generator (Google/Microsoft Authenticator)
- Email-based tokens
- Hardware security keys such as YubiKey (WebAuthn, September 2026)
- Setup wizard with QR code integration
- Granular Permissions: Brand and account-level access controls
- Sub-user Management: Create restricted access accounts
- Remote Manager Access: Configurable remote management permissions
- Password Reset System: Automated user invitation and password reset
Custom Configuration Management
Configuration Tools:
- Visual INI Editor: Full-featured GUI for backup client configuration
- Real-time Sync: Instant configuration deployment to remote clients
- Text Mode Option: Traditional text editing for advanced users
- Selection File Management: Visual .SEL file editing for backup selections
- Syntax Validation: Error checking to prevent malformed configuration files
Advanced Features & Capabilities
Disk Image Management
- Bare Metal Restore: configure and initiate recoveries using our custom Windows Preinstall Environment and streaming disk images
- Streaming Disk Images: Direct offsite backup without local storage requirements
- Physical Drive Selection: Complete system VHDX imaging, the old 2TB limit removed (August 2026)
- AWS S3 Integration: Direct disk image restore to Amazon EC2
- Physical Restoration: Image-to-physical disk recovery
- File-level Access: Browse and restore individual files from disk image
Data Handling
- Encryption: Every file is split into 1 MB blocks, each encrypted with AES-256 before it leaves the machine and sent over an SSL/TLS tunnel. Your keys, your data.
- Compression: Per-block compression, with an override for file types that do not compress well such as images, archives, and database dumps
- Block-Level Differentials: After the first backup only changed blocks travel, with deduplication, so bandwidth and storage stay small
- Multi-Threaded Processing: Parallel handling of large file volumes and large files
- Multiple Vaults: A local vault plus up to seven offsite vaults per client, written in serial or parallel; a block missing from one vault is pulled from another. Local and remote vaults
Microsoft 365 Mailbox Backup (September 2026)
- Mail, Calendars, and Contacts: Back up an Exchange Online tenant with the Windows client, alongside files and folders, on the same schedule
- No Mailbox Passwords: A read-only Microsoft Entra app registration does the work; the secret is stored encrypted on the client and never written to a log
- Stored Twice: A full-fidelity copy that restores straight back into Exchange, plus a portable .eml copy that opens in Outlook without any WholesaleBackup software
- Deleted Mail Kept: Items removed from the mailbox stay restorable until your retention setting ages them out. Setup guide
See the Console in Action
Short walkthroughs from our team, newest first. Videos load from YouTube when you press play. More on the WholesaleBackup YouTube channel.
Restore GUI and Disk Image Restore GUI (July 2026)
Open the Remote Restore GUI and the Disk Image Restore GUI from the Settings GUI or the Remote Manager page, then run a file, folder, or full disk image restore without logging on to the client machine.
We were able to quickly restore our clients data without any issues using their last good backup – saving them from total data loss and stopping their business!
What sets our disk imaging apart is the efficiency. No local storage requirements, no cache space overhead, and direct bare metal restore capability. This saves our partners significant infrastructure costs and simplifies their operations.
I’m really excited about the new BMR feature because it gives our partners greater peace of mind. With bare metal restore, selecting a whole drive to back up is now just as simple as picking a single file—and thanks to our differential scans, it saves tons of storage too.
Compliance & Security: Adhering to Industry Standards
- Our platform is engineered with a Compliance-Ready Architecture, meeting the strict data handling requirements for HIPAA, GLBA, and PCI DSS
- Data Sovereignty: Maintain control over data location and jurisdiction by leveraging self-hosted servers or regional cloud storage options.
- Encryption Standards & Audit Capabilities: Ensure end-to-end data protection in transit and at rest, supported by comprehensive logging for all compliance reporting needs.
- Immutable Snapshots (S3 Object Lock, July 2026): A locked second copy on Amazon S3, Wasabi, Backblaze B2, or IDrive e2 that cannot be changed or deleted until the retention period ends. Enabled per brand from the build forms, included in the software. Setup guide