Guide to Installing your WholesaleBackup Windows Backup Server to Host Backup Data

Just a few quick steps to get started with your free trial for offering secure offsite data backup and recovery services with your own Windows Server.

It only takes a few minutes to install and test a WholesaleBackup Server.

Check System Requirements here.

Step 1: Be sure your server has Microsoft .NET 2.0 installed

This software requires Microsoft’s .NET 2.0 framework.  On some operating systems this is installed by default and on others you’ll need to install it.  For instructions on installing .NET 2.0 please see our page here.

Step 2: Download Server Installer File

Download the Installer

Next, run the setup as a user with Administrative privileges.

After completing the simple install wizard a GUI will pop-up, which you’ll use to install the service, register it with us, configure settings, and verify everything is working.

Step 3: Register server

As the last step of the wizard you need to register the software.  Simply fill in your contact information, making sure it is all correct and click on the Register button to activate the software.

Step 4 – Install service

The “Install Service” tab is where you install the actual WholesaleBackup Windows service.  You’ll need to provide a Windows account/password with Domain Administrator (or Administrator) privileges.  You’ll also need to provide an inbound TCP port to listen for backup/restore/registration requests.

You will also need to configure your external firewall to forward TCP traffic on the registration port you specified when you created a white label WholesaleBackup client to the port you specify here on this server (they can be the same port or different ones, it’s up to you).

At the bottom of this form you should specify where you want your client’s backup data to be stored, which can be on a local disk or a network share.  You can manually specify the location in the text input control or click on the button to the right

[…] and interactively select the location.

The above video shows that the registration service will run as Administrator, listen on TCP port 443, and all user’s data will be stored in C:\Program Files\WholesaleBackup\userdata. TCP port 443 the default https port, so if you have a web server such as IIS running on this server, you would need to choose a different port number for the Registration Software.  The “Check Port” button is a simple way to see if a given port is currently in use on this server.

Please note that the user you specify on this form (which the backup service is run as) must have read/write/delete privileges to the contents of this folder.

After the service is installed a generic ‘self-signed’ SSL certificate named WSBU.pem, which is valid until 2028, will be created in the installation folder.  Before deploying your server, you can replace this default certificate with a signed SSL certificate appropriate for your FQDN and then restart the service. Installing your own custom SSL certificate is optional and documented here.

Step 5: Verifying access

On the “Verify Access” tab you will test FQDNs, Dynamic DNS addresses, IP addresses, firewalls, and TCP access to WholesaleBackup Server from the Internet.  Simply fill in the fields and click the “Perform…” button.  If the tests succeed you will be taken to the final step in the installation process.  If the test fails you will be provided with information on what went wrong (for example your firewall is not forwarding TCP traffic back to this server or the FQDN does not resolve on the Internet).

You can verify your server is running and accessible at any time from a web browser by visiting your FQDN on the public TCP port you forward to the server, using https and a special URL.  For example, in the example above, you would use the following URL: which will return the current date/time and the version # of the WholesaleBackup Server software.  If you use server monitoring/alerting software, such as nagios, you can use your URL to regularly test that your WholesaleBackup Server is reachable and running and alert you if it isn’t.

Step 6: Configure where backup accounts should be kept

The software is installed and now ready to use however, at a minimum, we strongly encourage you to go to the Settings->Local tab and double check that you are happy with where metadata backups will be written to.  You may also wish to configure email alerting on the Settings & email tab.  These settings and more are covered later in this document.

Step 7: Create a custom labeled WholesaleBackup client

Now just create your custom white label software client installer using the white label build form located in the Backup Management Web Console under the “Your Brands” tab; and start deploying branded backup accounts!

GET ACCESS to your Backup Management Web Console now and build your custom branded client. (free)


If you’ve already registered for a Web Console account login here:


(The Backup Management Web Console is your central location for building, managing, and running your backup business)

Login to your new Backup Management Web Console:

login to your web console account

Now fill out the build form and configure the backup client to connect to your WholesaleBackup Windows Server using the backup client build form. (Backup client build form is located under the “Your Brands” tab if needed.)

fill out the custom white label backup client build form

Step 8: Download & install your new client

Download your new client from the link in the email that will be sent to you when the build process is complete, in addition you can always download your client installer directly from the “Your Brands” page in the Web Console. View guide for installing and running first backup.

download your new white label backup client

Step 9: Monitor backups using the Server and the Web Console

You can use your WholesaleBackup Windows Backup Server to monitor and manage all of your accounts and backups.

monitor backups from your server dashboard

Check out our guides for using the WholesaleBackup Server here:

In addition you can also use the cloud based Backup Management Web Console to build, monitor, manage and support all of your backup accounts and data. Just go to and sign-in.

monitor backups in the backup management web console

Check out our guides for using the WholesaleBackup Web Console here: